Unable to load the MassMailer Template Editor : MassMailer Help Center

Unable to load the MassMailer Template Editor Print

Modified on: Thu, 17 Oct, 2019 at 12:18 AM

If you see a blank screen and unable to load the MassMailer Template Editor under the MassMailer Template Builder Tab, it must be because of the session settings in Salesforce.

Navigate to Salesforce Setup -> Quick Find 'Session Settings' -> Go to the section 'Clickjack Protection'

Uncheck the following options which should fix the issues with the editor.

Enable clickjack protection for customer Visualforce pages with standard headers
Enable clickjack protection for customer Visualforce pages with headers disabled

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